Hauzer Techno Coating

Remote Support

What is the Hauzer Support Link?

  • Remote support via the internet to Hauzer Techno Coating machines
  • Support is fast and reliable
  • This only requires access to the internet; no other customer LAN services are required


How does the Hauzer Support Link work?

  • The Hauzer Support Link connects to an internet VPN server to interface with the Hauzer Techno Coating machine and its associated equipment
  • For example: by connecting to the HMI, the PLC or other devices, Hauzer engineers can check the status of the machine (like a remote webcam) and assist with customer support needs.
  • It acts as a VPN tunnel device to the machine without any security issues or effect on the customer LAN
  • The Hauzer Support Link connects to an internet VPN server to interface with the Hauzer Techno Coating machine and its associated equipment


For more information, please contact your Account Manager Customer Support.

 

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